DEFINITIONS
Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.

Charges: the charges payable by the Customer for the supply of the Goods and/or Services by the Supplier, as set out in the Quotation or Invoice.

Conditions: these terms and conditions set out in clause 1 to clause 7 (inclusive).

Contract: the contract between the Customer and the Supplier for the supply of the Goods and/or Services in accordance with these Conditions and any accompanying Quotation or Invoice.

Customer: The Company or Individual purchasing Goods and/or Services from the Supplier as per the agreed Quotation or Invoice.

Goods: the products (including but not limited to window blinds, awnings, and shutters) to be supplied by the Supplier to the Customer as per the agreed Quotation or Invoice.

Services: any associated services provided by the Supplier in connection with the Goods, as outlined in the Quotation or Invoice.

Supplier: Qualis Shading, a trading name of Allegro Blinds (St Albans) Limited, a company registered in England and Wales with company number 10802438 and registered office at 69 Ingleside Drive, Stevenage, Hertfordshire, SG1 4RY.

1. INTERPRETATION
1.1 A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.

1.2 Any phrase introduced by the terms including, include, in particular, or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

1.3 A reference to writing or written includes email.

2. BASIS OF CONTRACT
2.1 The Quotation provided by the Supplier constitutes an offer by the Supplier to sell the Goods and/or provide the Services in accordance with these Conditions.

2.2 The Quotation shall only be deemed accepted when the Customer provides written acceptance or makes payment in accordance with Clause 5.

2.3 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing.

3. SUPPLY OF GOODS AND/OR SERVICES
3.1 The Supplier shall supply the Goods and/or Services to the Customer in accordance with the Quotation in all material respects.

3.2 The Supplier shall use reasonable endeavours to meet any performance dates specified in the Quotation but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.

3.3 The Supplier reserves the right to amend the specification of the Goods or Services if required by any applicable statutory or regulatory requirements.

4. CUSTOMER OBLIGATIONS
4.1 The Customer shall:
(a) ensure that the terms of the Quotation and any information it provides are complete and accurate;
(b) co-operate with the Supplier in all matters relating to the Goods and/or Services; and
(c) provide the Supplier, its employees, agents, consultants, and subcontractors, with access to the delivery location and other facilities as reasonably required by the Supplier.

4.2 If the Supplier’s performance of its obligations under the Contract is prevented or delayed by any act or omission of the Customer, the Supplier shall:
(a) not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from such prevention or delay; and
(b) be entitled to recover any additional costs or charges sustained or incurred by the Supplier arising from such prevention or delay.

5. CHARGES AND PAYMENT
5.1 The price for the Goods and/or Services shall be as set out in the Quotation.

5.2 Unless otherwise agreed in writing with the Supplier, full payment for the Goods and/or Services must be made upfront prior to the commencement of any work or delivery of Goods.

5.3 Where a credit account has been arranged with the Supplier, payment shall be due within 7 days of the date of the invoice.

5.4 The Supplier reserves the right to charge interest on any overdue amounts at the rate of 8% per annum above the base rate of Barclays Bank PLC, accruing daily until payment is made, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.

5.5 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value-added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice.

6. LIMITATION OF LIABILITY
6.1 Nothing in these Conditions shall limit or exclude the Supplier’s liability for:
(a) death or personal injury caused by its negligence;
(b) fraud or fraudulent misrepresentation; and
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.

6.2 Subject to clause 6.1, the Supplier shall under no circumstances be liable to the Customer for:
(a) loss of profits;
(b) loss of sales or business;
(c) loss of agreements or contracts;
(d) loss of anticipated savings;
(e) loss of or damage to goodwill; or
(f) any indirect or consequential loss.
6.3 Subject to clause 6.1, the Supplier’s total liability to the Customer in respect of all losses arising under or in connection with the Contract shall in no circumstances exceed the total price of the Goods and/or Services supplied.

7. GENERAL
7.1 Force majeure. Neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances, or causes beyond its reasonable control.

7.2 Entire agreement. The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.

7.3 Variation. No variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

7.4 Governing law. The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
7.5 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

8. Limitation of Liability for Customer Property
8.1 The Supplier will take all reasonable care while fitting the Goods to avoid damage to the Customer’s property.

8.2 The Supplier shall not be held responsible for pre-existing damage or structural issues with the Customer’s property.

8.3 In the unlikely event that damage to the Customer’s property occurs as a direct result of the fitting of the Goods, the Supplier’s liability shall be limited to the cost of repair or replacement of the damaged area, up to a maximum value of £250.

9. Cancellation and Returns
9.1 Once money has been received orders can not be cancelled or amended by the Customer.

9.2 Custom-made Goods are non-refundable unless defective.

10. Warranty
10.1 The Supplier provides a warranty for the Goods for a period of 365 days from the day they are originally fitted, subject to proper use and maintenance.

10.2 The warranty does not cover damage caused by misuse, neglect, or unauthorised modifications.